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Template Support

Our templates can be downloaded from our website, using the following link.


If your document opens as a blank page, please complete the following steps.

On the Microsoft Word template, please click on the heading “Layout” then please click on “View Gridlines” to activate your desired template.

Ordering & Delivery

Our lead times once an online order is placed and payment has reflected, lead time is two working days.

Orders are typically processed within 24 hrs and then delivery takes 2-3 business days.

Our delivery fee for orders under R550.00 is R85.00. This is for orders within South Africa only.

Our online store accepts cash on collection, card transactions on collection, EFT and PayFast payments.

In store we accept cash on collection, card transactions and EFT payments.

If your order has not been dispatched, we can arrange to change your order to the same value.

You can respond to your order email confirmation requesting a return. Once stock has been returned to the branch in its original Redfern packaging, we will advise on a credit request note.

Unfortunately we do not offer same day delivery, alternatively you can collect from the branch or arrange collection with your couriers.


Yes we do, please contact our support email and they will send your enquiry onto a branch in your area.


Our laser labels mostly come in 100 sheets, and a few selected sizes contain 25 sheets.

The adhesive on our laser labels and colour codes are hotmelt. This adhesive adheres to most surfaces not containing recycled material.

You can purchase our products from our branches, online or try your local stationer.

Yes, we assist on labels in rolls in many different materials, please email or support or online contact form for more information.

Yes, we do, our Permanent Identification range is water resistant as well as we can assist on waterproof material as a specialized order.

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